PATHTRACKER TECHNICAL SUPPORT

Technical Support

I need to ask just one question before you go looking for technical support. Did you check the Help file? You can access context sensitive help by pressing [F1] at almost anytime. Also try the "What's This?" help. Click on the question mark in the upper right corner of most windows, and then click on an item whose function is uncertain. You should get a brief description of what it does.

E-Mail and Fax Support

Since we don't charge for support, we also don't make promises on fast responses, but we endeavour to get back to you as quick as possible. It may be 48 hours before you get a response, but you can e-mail us with any questions at:

When e-mailing or faxing, please include your version number and a description of exactly how you got an error, or exactly what you are trying to do. When reporting errors, try and duplicate them first to be sure you have an accurate description of the problem. Please attach any files that you may be working with that created the problem.